Fraud comes in many shapes and sizes, but the outcome is the same: the loss of both money and time. That’s why protecting your computer and your privacy is so important. On the following pages you will find helpful information that will allow you to interact with New Resource in a secure manner and to protect your security and privacy online and off. Please review these to be sure that you are doing everything you can to protect yourself. Your online banking security and your privacy are of vital concern to New Resource Bank.
Your online user ID and password identify you to the New Resource online banking system when you begin a session. You should memorize your password and never write it down, save in on your computer, or reveal it to anyone.
Follow these tips for strong passwords:
- Make your password 8–32 characters long — the longer, the better.
- Use upper and lowercase letters.
- Include at least four different characters (no repeats).
- Use at least one special character, plus numerals.
- Choose a sequence of random letters and numbers.
- Don’t include obvious or easily obtainable information.
You will be required to change your password every 90 days. You can easily change your password by going to the Security page under Preferences in the left-hand navigation page within online banking.
To protect your user ID and password security, remember to sign out of online banking and close all open browser windows when you are done; this is especially important if you are not working on your own computer. For your security, online banking will automatically end your banking session after 15 minutes of inactivity.