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Bank debuts sustainability assessment
July 7, 2010
New Resource is introducing a Sustainability Assessment program for new and renewing loan customers in the fall. The program, now in final testing, involves an initial interview and questionnaire, a customized sustainability toolkit based on the customer’s answers, and an annual assessment. Based on their questionnaire score, customers will be ranked as a learner, achiever, leader or champion, and New Resource will provide them with resources to help them improve. The assessment, which is separate from credit criteria, will help New Resource ensure that the bank and its customers are advancing sustainability.
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